fffunction workshop

Dan and Adam from fffunction a web design agency based in Bristol came down to Falmouth university today for their second part of their three day workshop instalment. Over the course of three weeks this November, fffunction are leading workshops for a selection of students in their third year.

Today's main focus was to explore users, empathy mapping, personas and user journeys.

In particular we were looking at UX's, user profiling and personas to make judgements in design. To start off the workshop we worked in groups of 8 where we used post-it notes to hypothetically display the user journey a prospective student would take in finding out about Falmouth university when they are considering which higher education course to study within. We mapped this out on the wall and then assessed what we had included.

This led to creating user profiles in smaller groups of the same hypothetical user journey. We had to think about what their motivation was and all the potential touch points which the user could find themselves involving with. This took a lot of careful planning as we had to explore the problems and failures which could interact with the mapping of this route.

It was a great workshop and I look forward to next Friday's session. Thanks Dan and Adam!

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